Privacy Policy

Privacy Policy

CIHRM & Access Bank LMS Training Platform


1. Introduction

The Chartered Institute of Human Resource Management (CIHRM), in partnership with Access Bank Plc, is committed to protecting the privacy and personal data of all users enrolled in the LMS training platform.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our Learning Management System (LMS).

By using this platform, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following categories of personal and technical data:

2.1 Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Gender (optional)
  • Organization/Employer
  • Job Title

2.2 Academic & Training Data

  • Course enrollments
  • Assessment results and scores
  • Certificates and completion status
  • Learning progress and activity logs

2.3 Technical Data

  • IP address
  • Browser type and version
  • Device information
  • Login timestamps and session data

3. Purpose of Data Collection

We collect and use your information for the following purposes:

  • To register and manage your LMS account
  • To deliver training content and track progress
  • To issue certificates upon course completion
  • To communicate updates, reminders, and notifications
  • To improve the LMS platform and user experience
  • To comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your personal data based on:

  • Your consent upon registration
  • Performance of a contract (training delivery)
  • Compliance with applicable laws and regulations

5. Data Sharing and Disclosure

Your data may be shared with:

  • CIHRM administrative staff for training management
  • Access Bank Plc for program coordination and reporting
  • Technology service providers hosting the LMS platform

We do not sell or rent your personal data to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Secure servers and encryption protocols
  • Role-based access controls
  • Regular system monitoring and updates

7. Data Retention

Your personal data will be retained:

  • For the duration of your training program
  • For a reasonable period after completion for certification and record purposes
  • As required by applicable laws

8. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal obligations)
  • Withdraw consent at any time
  • Object to or restrict processing

Requests can be made via the contact details below.

9. Cookies and Tracking Technologies

The LMS platform may use cookies to:

  • Enhance user experience
  • Track session activity
  • Analyze platform usage

You may disable cookies in your browser settings, but this may affect functionality.

10. Third-Party Links

The LMS may contain links to third-party websites. We are not responsible for the privacy practices of such external sites.

11. Changes to This Policy

We may update this Privacy Policy periodically. Users will be notified of significant changes via the LMS platform or email.

12. Contact Information

For questions, concerns, or data requests, please contact:

CIHRM Secretariat
Email: info@cihrmglobal.org
Phone: +234 8080 764 524

13. Consent

By registering and using the LMS platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy.